Family Services of NW PA recently achieved national reaccreditation through the Council on Accreditation (COA). This tremendous achievement demonstrates that Family Services of NW PA continues to successfully implement high performance standards and deliver the highest quality services to families and stakeholders.
COA accreditation is an objective, independent, and reliable validation of an agency's performance. The COA accreditation process involves a detailed review and analysis of an organization's administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce.
COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.
To learn more about Council on Accreditation, visit https://coanet.org/.