Erie County

Position Title: Coordinator, Family Group Decision Making

Reports To: Supervisor, Family Group Decision Making


Family Services' positions require employees to maintain certain skills and characteristics to perform job tasks successfully. These characteristics include the flexibility to work independently and in a team environment, as well as willingness to do whatever it takes to get the job done while maintaining the highest level of professional integrity. This means maintaining confidentiality and following workplace policies and procedures, supervisory directives, and even changing work assignments if deemed necessary by management. Effective time management skills are essential to performing multi-task functions in an efficient manner. The ability to communicate effectively both in oral and written form is vital. This facilitates collaboration with clients and a range of other stakeholders. Effective written communication skills also result in meeting the documentation requirements of various funding sources. Additionally, Family Services stresses ongoing learning and professional development as well as openness to supervisory feedback.

This position requires the ability to respond to various differences among the agency's clientele and staff, including but not limited to economic, ethnic, religious, sex, age, and disability status. Workers should be sensitive to any and all differences. Employee must possess a capacity for appropriate assertiveness skills, the ability to assess and respond to verbal and nonverbal cues, as well as good relationship skills which allow for dealing with staff/clients under stress.

Position requires a commitment to Family Services' mission to strengthen families as the ideal nurturing environment for people, empowering individual members to grow. Employee acts in accordance with the Social Work Code of Ethics. Position requires the ability to complete independent decisions and judgments regarding client needs and agency services such that proper direction is taken according to agency policy and both the client and agency benefit from decision making.

This position requires the services of an experienced, skilled person with superior communication and interpersonal skills. The coordinator will perform the necessary groundwork and consultation, which is the most crucial factor in ensuring constructive FGDM proceedings. In addition, the coordinator will provide sufficient information to allow potential FGDM participants to determine if and how they will participate, and to make the necessary preparations so that they will be able to contribute to the deliberations in a constructive manner. Worker is required to have a valid driver's license, and access to reliable transportation is essential.

Examples of Tasks Performed and Work Assigned:

  1. Makes all necessary arrangements for FGDM family conferences (invites participants, secures location, arranges for food, travel needs, etc.).
  2. Coordinates FGDM conferences with referring caseworkers at referring Children and Youth agency.
  3. Facilitates and/or co-facilitates conferences as needed.
  4. Makes every effort during regular and non-regular business hours to communicate all relevant details about the conference to the identified family members and support persons.
  5. Follows the FGDM procedure and ensures that the program remains consistent with the values, beliefs, and philosophy of the model.
  6. Maintains case documentation and program data as described in the Documentation Standards for FGDM and does so in a timely manner.
  7. Achieves appropriate number of FGDM conferences per month.
  8. Participates in individual, peer, and overall agency supervisory and staff development activities.
  9. Participates in any support/training groups for Co-facilitators.
  10. Interacts with primary, external and internal customers of the agency in such a manner that the customer experiences increasing quality; participates as a member of a Quality Team.
  11. Performs other duties as assigned.

Required Education/Experience:

At least 21 years of age. Bachelor's degree in relevant field and three years of progressively responsible experience in a human services agency OR a master's degree in a relevant field and three years of progressively responsible experience in a human services agency.

EOE Statement:

We consider applicants for all positions without regard to race, color, religious creed, ancestry, sex, disability, age or national origin, or other classifications protected by law.

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