Erie County

Position Title: Transportation Assistant, Independent Living Program

Reports To: Supervisor, Independent Living Program


Family Services' positions require employees to maintain certain skills and characteristics to perform job tasks successfully. These characteristics include the flexibility to work independently and in a team environment, as well as willingness to do whatever it takes to get the job done while maintaining the highest level of professional integrity. This means maintaining confidentiality and following workplace policies and procedures, supervisory directives, and even changing work assignments if deemed necessary by management. Effective time management skills are essential to performing multi-task functions in an efficient manner. The ability to communicate effectively both in oral and written form is vital. This facilitates collaboration with clients and a range of other stakeholders. Effective written communication skills also result in meeting the documentation requirements of various funding sources. Additionally, Family Services stresses ongoing learning and professional development as well as openness to supervisory feedback.

This position requires the ability to respond to various differences among the agency's clientele and staff, including but not limited to economic, ethnic, religious, sex, age, and disability status. Employee should be sensitive to any and all differences. Employee must possess a capacity for appropriate assertiveness skills, the ability to assess and respond to verbal and nonverbal cues, as well as good relationship skills which allow for dealing with staff/clients under stress.

Position requires a commitment to Family Services' mission to strengthen families as the ideal nurturing environment for people, empowering individual members to grow. Employee acts in accordance with the Social Work Code of Ethics.

Employee will provide transportation for ILP youth to ILP Life Skills Groups as well as other appointments in a timely and safe manner. Considerable day and/or evening driving within Erie City and County is required, with occasional weekend requests. Access to reliable transportation is essential. Use of agency vehicle may be necessary at times. Worker must have a valid driver's license and be insurable in Pennsylvania.

Examples of Tasks Performed and Work Assigned:

  1. Provides transportation for clients of the Independent Living program to and from groups and/or appointments.
  2. Coordinates and schedules with Independent Living Program case managers.
  3. Completes agency documentation in a timely manner.
  4. Relates positively to youth.
  5. Displays a past record of proven dependability.
  6. Interacts with primary, external, and internal customers of the agency in such a manner that the customer experiences increasing quality.
  7. Performs other duties as assigned.

Required Education/Experience:

High school diploma or GED. Current Pennsylvania driver's license. Insurance in accordance with agency standards.

EOE Statement:

We consider applicants for all positions without regard to race, color, religious creed, ancestry, sex, disability, age or national origin, or other classifications protected by law.

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