Erie County

Position Title: Mental Health Professional, Outpatient Psychiatric Clinic

Reports To: Supervisor, Outpatient Psychiatric Clinic


Family Services' positions require employees to maintain certain skills and characteristics to perform job tasks successfully. These characteristics include the flexibility to work independently and in a team environment, as well as willingness to do whatever it takes to get the job done while maintaining the highest level of professional integrity. This means maintaining confidentiality and following workplace policies and procedures, supervisory directives, and even changing work assignments if deemed necessary by management. Effective time management skills are essential to performing multi-task functions in an efficient manner. The ability to communicate effectively both in oral and written form is vital. This facilitates collaboration with clients and a range of other stakeholders. Effective written communication skills also result in meeting the documentation requirements of various funding sources. Additionally, Family Services stresses ongoing learning and professional development as well as openness to supervisory feedback.

This position requires the ability to respond to various differences among the agency's clientele and staff, including but not limited to economic, ethnic, religious, sex, age, and disability status. Workers should be sensitive to any and all differences. Employee must possess a capacity for appropriate assertiveness skills, the ability to assess and respond to verbal and nonverbal cues, as well as good relationship skills which allow for dealing with staff/clients under stress.

Position requires a commitment to Family Services' mission to strengthen families as the ideal nurturing environment for people, empowering individual members to grow. Employee acts in accordance with the Social Work Code of Ethics. Position requires the ability to complete independent decisions and judgments regarding client needs and agency services such that proper direction is taken according to agency policy and both the client and agency benefit from decision making.

Position functions in the role of therapist providing direct social services to clients at agency offices as assigned. Day and evenings hours are required.

Examples of Tasks Performed and Work Assigned:

  1. Performs methods of therapeutic and casework services to clients as assigned, including individual, family and group therapy.
  2. Coordinates case plans with other community agencies.
  3. Provides mental health assessment services.
  4. Maintains case records per agency policy and does so in a timely manner.
  5. Advocates for client and/or stimulates client to act on his/her own.
  6. Understands community organizations and their purposes.
  7. Participates in individual, peer and overall agency supervisory and staff development activities.
  8. Interacts with primary, external and internal customers of the agency in such a manner that the customer experiences increasing quality; participates as a member of a Quality Team.
  9. Performs other duties as assigned.

Required Education/Experience:

Trained in a generally recognized clinical discipline including, but not limited to, psychiatry, social work, psychology, nursing, rehabilitation, or activities therapies with a Master's degree and mental health experience. Clinical Licensure preferred. 

EOE Statement:

We consider applicants for all positions without regard to race, color, religious creed, ancestry, sex, disability, age or national origin, or other classifications protected by law.

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