Get help Now

At Family Services we provide support services to address many of life’s transitions and problems.  post-img-1

To make a referral for services contact the program supervisor  or email us at

Erie County- call our toll free number at 1-800- 634-2560 or call our intake office at 814.866.4507.

Crawford County- call our toll free number at 1-888-899-5181 or call (814) 724-4800.

Mercer County- call 724.704.7227.

Venango County- call 814.670.0524.


Michele Lombard

Director of Program Services, Adoption

Paula Hayes

Director of Big Brothers Big Sisters

Kirk Hardner

Director of Family Based Mental Health and Specialized Family Based Mental Health

Sarah Williams

Supervisor of Family Group Decision Making, Erie

Breanne Hillen

Supervisor of Independent Living Program

Michelle Kephart

Director of Programs, Functional Family Therapy, Erie

Sharece Edwards

Supervisor of Time Limited Family Reunification and Family Preservation Services, Erie

Janey Morell

Supervisor of Office-Based Counseling and Trauma-Focused Cognitive Behavioral Therapy, Erie


Meadville, PA Office  814.724.4800
Sharon, PA Office 724.704.7227
Oil City, PA Office 814.670.0524

Gloria Kerr

Director of Program Services, Crawford, Mercer and Venango
814.724.4800 ext 116

Jessica Jamison

Assistant Director of Program Services, Crawford, Mercer and Venango
814.724.4800 ext 145

Doug Pontzer

Supervisor of Family Based Mental Health, Crawford and Mercer
814.724.4800 ext 115

Kathryn Ah Wong

Supervisor of Project SOAR/ROAR

Jenna Reynolds

Supervisor of Adoption, Crawford and Mercer
814.724.4800 ext 148

Larry McNeish

Supervisor of Multi Systemic Therapy and Family Group Decision Making, Mercer
724-704-7227 ext 204

Brian DiFonzo

Supervisor of Big Brothers Big Sisters, Crawford County
814-724-4800 ext 135

Get Help Now

We specialize in providing support, guidance, and counseling to families and individuals.

Success Stories

Read more about how we've helped families grow stronger.

Get Involved

There are many ways to be a part of Family Services of NW PA.

Make a Referral

Connect a family in need to our supportive services.